Patient-Centric Drug Delivery Systems Built for Adherence and Impact
Product platform design that builds the right drug delivery device for your therapy.
What Is a Drug Delivery System?
A drug delivery system is the method or device that safely transports a therapeutic to its intended site in the body. These systems include auto-injectors, inhalers, wearables, microneedle arrays, and implantables. The goal is to deliver the right dose at the right time in a way that is effective, safe, and easy for patients to use.
Programs from concept through launch
Human factors studies annually around the world
Global hubs supporting success
The Result
More intuitive and safer drug delivery devices with enhanced payer adoption and patient adherence worldwide.
Integrated Development for Your Drug Delivery System
Reducing handoffs, compressing timelines, and de-risking every milestone with one team to guiding your drug delivery device from concept through global commercialization.
Uncover Unmet User Needs
Identify gaps standard devices cannot meet and define custom strategies that align drug, patient, and market needs.
Our ethnographic research and market analysis uncover unmet needs, workflow barriers, and therapeutic opportunities. By aligning drug delivery systems with real-world user and market requirements, we set a foundation for innovation that resonates with patients, providers, and payers.
Services: Research & strategy, opportunity mapping, feasibility studies (engineering and preclinical), market assessment, & regulatory strategy
Tailor Devices for Every User
Create ergonomics, feedback, and labeling built for diverse populations to ensure confidence, safety, and correct use.
Our human factors team has tested various drug delivery device types in the market, providing unmatched insights into usability and typical challenges. Combined with our industrial design and preclinical expertise, we support development of your drug delivery system to create intuitive systems that reduce use errors, improve adoption, and differentiate your therapeutic.
Services: Human factors usability testing, industrial design, non-GLP preclinical studies, procedure design, and packaging or labeling design
Devices Aligned to Your Drug and User Needs
Develop prototypes and test-ready systems that fit complex formulations and dosing regimens.
Multidisciplinary engineering teams transform concepts into robust, manufacturable devices. With in-house labs, biosafety facilities, and rapid prototyping, we advance your delivery system through verification, risk assessment, and preclinical evaluation.
Services: Mechanical, electrical, and software engineering, technical data accuracy test method development and validation, preclinical studies, and design verification & validation.
Generate Evidence That Matches Your Claims
Design validation and clinical studies around your product claims to streamline submissions and avoid retrofitting data.
Our integrated CRO services deliver device-specific clinical trials aligned with FDA and EU expectations. A regulatory team led by professionals with 20+ years of experience in the medical device industry will guide your drug delivery product submission, while our safety reporting and quality teams ensure compliance at every step.
Services: Strategic quality and regulatory consulting, Submission execution, Clinical strategy & trial design, Design validation, HF validation, Physician training; and integrated evidence planning with value communication tools
Strengthen Value and Market Access
Demonstrate adherence and usability gains that support payer value stories, accelerate adoption, and sustain growth.
From ISO-certified cleanroom builds for clinical trials to scalable manufacturing and supply-chain transfer, we prepare your drug delivery device for market. Our commercialization and market access experts secure payer adoption, protect pricing, and drive long-term growth.
Services: Manufacturing solutions, HEOR, reimbursement strategy, due diligence for device partners, & sustaining engineering
Not every CRO is
built for innovation.
Veranex is.
Scale from molecule to market, including the device.
Your therapy may require delivery, monitoring, or a diagnostic. We build and de-risk those solutions.
- Concept development through clinical-ready builds
- Device-specific regulatory, preclinical, and clinical
- Commercial strategy and market access
All integrated into one team aligned to your goals.
Experts Driving Drug Delivery Innovation
Cross-functional leaders spanning human factors, engineering, clinical research, and commercialization ensure your drug delivery device succeeds from concept to market.
Joe Gordon
VP, Innovation and Technology
Based at our Providence, RI Innovation Center, Joe Gordon leads Veranex’s innovation engine—guiding early-stage concepts and generational enhancements into real-world solutions across more than 300 MedTech and in vitro diagnostic (IVD) projects. He specializes in translating ambiguity into actionable strategy, driving clarity through complexity, and aligning multidisciplinary teams to accelerate product realization. Whether it’s digital surgery platforms or wearable drug-delivery devices, Joe ensures each innovation is both breakthrough and buildable.
With over 20 years at the forefront of MedTech development, Joe plays a central role in full lifecycle programs—often leading from nascent idea through commercialization. He excels in navigating crowded patent landscapes and designing robust IP strategies that protect value creation. From capital systems to next-gen diagnostics, Joe’s diverse expertise and strategic foresight help set the innovation direction for clients aiming to reshape healthcare.
Kim Waller
Director, Human Factors Engineering
As Director of Human Factors Engineering, Kimberly has 10+ years of experience contributing to projects in all phases of product development. She has held positions in pre-clinical research, program management, and regulatory/clinical affairs. She leads the team responsible for usability validation (summative), pre-summative, and design validation activities and provides oversight for human research at Veranex, including preparation and facilitation of regulatory submissions. She attains and maintains a level of product and application expertise to communicate effectively with development members, supervisory staff, content experts, regulators, and clients; she works closely with the human-centered industrial design and design assurance teams for usability and regulatory oversight.
Nicolas Borenstein, DVM, PhD.
Senior Vice President, Preclinical Services
Nicolas Borenstein serves as co-president of preclinical services at Veranex (formerly IMMR), with extensive expertise in surgical and transcatheter preclinical science, particularly in cardiovascular and non-cardiovascular medical devices. As a founding partner, he has pioneered medical technology innovation across multiple therapeutic areas, including drug delivery systems and biopharmaceuticals.
A widely published author and peer-review journal reviewer, Nicolas completed his veterinary medical and surgical training in Paris and Fort Collins, CO, earned his MSc in Surgical Science under Professor Alain Carpentier at Broussais Hospital, and received his PhD summa cum laude in stem cell research from University Paris Cité. His drug delivery expertise includes innovative catheter-based therapeutic platforms and hydrogel-based systems for cardiac applications.
Cinzia Metallo, PhD
Director, Product Commercialization
Cinzia has extensive experience developing strategy and technology roadmaps, identifying and assessing new market opportunities, and developing investment and market entry strategies for medical device, pharmaceutical, and digital health companies. Her experience includes Health Economics and Outcomes Research (HEOR), having supported a variety of biotechnology and pharmaceutical companies in evaluating the clinical and economic value of their health technologies. Prior to joining the consulting world, Dr. Metallo founded a medical device company based on a biosensing technology developed during her Ph.D. in Neuroscience at Tufts University. Her academic background includes a M.Sc. in Physics from the University of Tennessee at Knoxville, where she focused on materials science and X-ray scattering. Dr. Metallo authored multiple peer-reviewed publications and is the inventor of two patents. She has been a reviewer for several scientific journals and an invited judge at business plan competitions. She sits on the board of the Massachusetts chapter of AWIS, one of the largest non-profit organizations supporting women in STEM, where she supervises science policy initiatives.
Case Studies
Proven Impact to Drug Delivery Systems
From injectors to wearables, our integrated teams deliver safer, more effective drug delivery devices that accelerate approval and adoption.

Wearable Injector Redesign
Situation
A top-5 pharma company needed a wearable infusion pump redesigned for multi-day use. The challenge was to ensure patient comfort and correct dosing while preparing for large-scale manufacturing.
Successes
- Formative usability studies reduced user errors by more than 70%
- Delivered manufacturable design ready for automated assembly line transfer
- Supported regulatory submission strategy that led to smooth FDA clearance
- Enabled full commercial launch within 12 months
Services by Veranex
- Human factors and usability testing
- Mechanical and software engineering
- Design for manufacturability (DFM)
- Regulatory submission support

Connected Pen Injector
Situation
A global pharma innovator required a disposable pen add-on device that could capture dose data with a MEMS flow sensor and transmit results via Bluetooth to a mobile app.
Successes
- Developed functional prototypes through Phase 2 that enabled early investor validation
- Integrated flow-sensing system with high accuracy
- Delivered a connected platform aligned with mobile ecosystem requirements
- Handoff of design enabled client to achieve high-volume commercial build
Services by Veranex
- Systems engineering and integration
- Rapid prototyping and testing
- Connectivity and app development
- Manufacturing transfer

Inhalation Delivery System
Situation
A biotech client needed to advance a liquid-based inhalation device through Phase 1 to 5 trials with more than 100,000 units built for clinical supply. The challenge was to ensure reliability and manufacturability under accelerated timelines.
Successes
- Produced more than 100,000 units at Veranex’s PVD facility to meet trial demand
- Managed regulatory documentation with zero FDA submission questions
- Delivered validated and scalable design that transferred to commercial production
- Supported seamless transition into later-phase trials with consistent output
Services by Veranex
- Preclinical build and validation
- Regulatory submission preparation
- Manufacturing scale-up for trial supply
- Quality system support

Preclinical Validation of Catheter-Based Drug Delivery
Situation
A biotech innovator developing a minimally invasive hydrogel-based drug delivery system for atrial fibrillation needed to demonstrate safety and effectiveness before entering FDA Pre-IND discussions. Traditional treatments were either invasive or carried toxic side effects, so the client sought a partner with expertise in catheter-based delivery, large preclinical models, and regulatory preparation.
Successes
- Executed procedure simulation that established catheter-based delivery to the pericardial space, reducing off-target toxicity and avoiding open-heart surgery
- Conducted preclinical testing with fluoroscopy in a catheterization lab with large preclinical models that enabled rapid prototype refinement
- Delivered hands-on mentorship and technical guidance that accelerated unfamiliar regulatory and procedural steps
- Generated critical data and feedback from academic and clinical stakeholders to position the company for FDA Pre-IND discussions
- Accelerated development of a Class III device by leveraging regional medtech ecosystem partnerships alongside Veranex support
Services by Veranex
- Preclinical




